Downloading ebooks from smaller retailers can sometimes feel a little confusing, so we want to answer in advance some questions you might have. We also know that there are a variety of different e-book reader options out there and it’s not necessarily one size fits all in terms of troubleshooting. Some common questions and answers are listed below.
How do I access my ebook file after purchase?
Following your purchase, you'll see your digital content appear on your my.seedbed.com dashboard. Simply click into the digital content category of your purchase, then into the specific product, and then download the file.
Do I own my ebook?
When you download an ebook from Seedbed, you actually receive a file that downloads to your computer or other device. You own your ebook free and clear.
How do I put my ebook on my e-reader?
There are a few ways to load your file to your Kindle device, but the easiest way (in our opinion) is simply to email the file to your Kindle email address (found in your Kindle settings). You can find instructions from Amazon here.
If you still have issues, please feel free to reach out to us at firstname.lastname@example.org.
How do I access my videos streaming files after purchase?
Following your purchase, you'll see your videos appear on your my.seedbed.com dashboard. Simply click into the digital content category of your purchase and then into the specific product. From there, you can either download the videos to your computer or watch them in your browser.
How can I share the videos with my group members?
There are a few options. Watch the videos on your own or participate with a group by scheduling a Zoom (or GoToMeeting, Google Hangout, WebEx, etc.), sharing your screen to view the video together, and then walking through the weekly discussion questions found in each participant's book!
If the videos were purchased by and are owned by the church, each group member will be able to access the videos independently as well.
1. Point your small-group members to my.seedbed.com. Have them create a personal free account and connect to your existing church listing by finding your Church Name (they shouldn’t set up a new one—new listings won’t be tied to your purchased content!).
2. Once their personal accounts are created, they’ll see under their Digital Content all the videos your church has purchased.
3. When it is time for the group members to view the videos they can access the video through their my.seedbed.com account. They can simply click on the video and view the content.
How do streaming videos work for in-person meetings?
In-person meetings can occur if feasible. Rather than using a DVD, the group leader can stream the videos for participants from an internet-connected TV or computer in the meeting space.
Are there limitations on the use of Seedbed's video content?
Yes, there are. These videos are being purchased by your church for use internally and by its members only. Under no circumstances can these videos be posted in publicly viewable sites such as YouTube, Vimeo or public Facebook posting, etc. Inappropriate uses are considered copyright infringement. Instead you should direct your group members to create their own personal, free accounts at my.seedbed.com to access the videos as explained above.
Are there limitations on the use of Seedbed's ebook content?
Yes, there are. Ebook file use is restricted solely to the purchaser. Sharing of digital files outside of an immediate household is prohibited.
Where am I allowed to share these videos?
This is unknown territory we’re all navigating, and the most important thing we can do is encourage and spur one another on during this season. If you have an unconventional idea about how to share Seedbed resources with your group or church, we ask that you reach out to our team who stands ready to help. Send us an email at email@example.com.
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